How can we help?

We endeavor to reply promptly to all emails - often you will get a reply within an hour.

The office hours are 08:00 hours to 16:00 hours (GMT +02:00, Helsinki) Monday to Friday.

Our support team uses Freshdesk Support Desk, a cloud-based software that helps us track and resolve your issues faster. Whenever you send us a support request by email or through our website, you will get an email notification with a unique ticket number and a link to our Helpdesk portal.

There, you can log in with your email address and password to see the status of your tickets, reply to them, or create new ones.

Sales and technical contact

CTO & Co-Founder

Petri Piirainen
Telephone: +358 41 466 8923
WhatsApp: +358 41 466 8923
Fax: +358 13 263 7111
Skype: petripii

Office and mail address

SoftColor Oy
Länsikatu 15
80110 Joensuu